Doing business with us is easy. Your long-term satisfaction is key, so we offer returns as part of our product warranty. We guarantee that all of our products, under normal use and service, will be free from any defects in material or workmanship for 12 months from the date of invoice. For remanufactured valves, the warranty is for 12 months from the date listed on the identification tag attached to the valve. If you find any defects within a year of your purchase, you can return your product. We will repair the part, replace it with a new one for no charge, or provide you with a credit of equal value to the defective parts.
The warranty is void under the following conditions:
- The parts were not installed according to our specifications
- The parts were altered from the original specifications
- The person claiming the warranty is not the original purchaser of the product
Got a question about a return? Get in touch.